Terms of Use
Please read these Terms of Use carefully before using this site. By using this site, you signify your agreement with these Terms of Use. If you do not agree with any of the Terms of Use listed below, do not use this site. Upstream reserves the right, at its sole discretion, to modify, alter or otherwise update these Terms of Use at any time and you agree to be bound by such modifications, alterations or updates.
This site is controlled and operated by Upstream Life Insurance Company (Upstream), PO Box 813, Brownwood TX 76804. Our telephone number is (877) 346-1607. All material on this site, including but not limited to images, illustrations, audio clips, and video clips, is protected by copyrights which are owned and controlled by Upstream or by other parties that have licensed their material to us (“Copyrights”). Material from k-tenn.qladmin.com, or any web site owned, operated, licensed or controlled by Upstream may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without our written consent. Modification of the materials or use of the materials for any other purpose is a violation of the copyrights and other proprietary rights. Persons or entities that maintain their own web site(s) may not link to any web site operated by Upstream without our written permission, signed by an authorized officer of the company.
Disclosure
The information contained herein is provided solely for general informational purposes and is not intended to be a solicitation or an offer to sell in connection with any product or service, nor is the information a complete description of all terms, conditions and exclusions applicable to the products and services described. For complete descriptions of the terms, conditions and exclusions of insurance coverages or other products or services, please contact your Upstream agent or the Upstream Home Office. Products and services referenced here in may not be available in all states.
We may provide links to other Internet sites that are not maintained by Upstream. Such external Internet addresses contain information created, published, maintained or otherwise posted by organizations and entities independent of Upstream. Upstream is not responsible for the content of those sites nor does it approve, endorse or certify information available at any external site or linked addresses contained herein. The links are for your convenience only and you use them at your own risk.
Upstream Life Insurance Company:
Notice of Privacy Policy
INTRODUCTION
We understand the importance of protecting your information, and appreciate your confidence and trust. We make good on that confidence by maintaining security over your personal information. We invite you to review this Privacy Policy to help you understand how we use and protection your information.
CUSTOMER INFORMATION
In order to provide you with the best products and advice, we request and obtain information from you. This information helps us determine whether and how we can help you meet your goals. As part of that process, we may collect information about you, known as nonpublic personal information, from you or from other entities, such as credit reporting agencies. Our handling and protection of nonpublic personal financial and medical information is governed by a wide range of state and federal laws and regulations. We do not disclose your information to third parties other than as allowed by law.
As a valued customer, we work hard to maintain your privacy and are very careful to preserve the private nature of our relationship with you.
Information you provide to us is afforded the same protection whether we receive if from you in writing, by telephone, in conversation with one of our representatives, or via the Internet.
As a matter of policy, we will only disclose your nonpublic personal financial information to other entities as permitted or required by law.
CONFIDENTIALITY AND SECURITY
We maintain appropriate physical, electronic, and procedural safeguards to maintain the confidentiality and security of your nonpublic personal information. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.
Physical and electronic files are kept in secure areas. We educate our employees about the importance of confidentiality and customer privacy. We also enforce employee privacy responsibilities.
INFORMATION COLLECTED
In the course of our business, we may collect the following nonpublic personal information about you:
This information allows us to establish and administer your accounts, satisfy certain regulatory requirements, and better understand you so that we may provide you with high quality products and services.
CATEGORIES OF PARTIES TO WHOM WE MAY DISCLOSE INFORMATION
As a corporate policy, we do not share your non-public personal financial with any non-affiliated third parties for marketing purposes. We will not share account numbers or policy numbers with nonaffiliated third parties for use in telemarketing, direct mail or e-mail marketing. We will only disclose nonpublic personal information about you to certain nonaffiliated third parties, which perform necessary services connected with the administration of our business, or as otherwise permitted or required by law. We are highly selective in choosing these nonaffiliated third parties, and they do not receive access to your information without first agreeing in writing to maintain its confidentiality. Additionally, these entities will not be authorized to use your information for any purpose other than that authorized by us and allowed by law. Should any of your policies with us terminate, and/or should you become a former customer, we will not disclose any nonpublic personal financial information about you to any nonaffiliated third parties.
We may share your information with affiliated third parties as allowed by law. Upon your request, we will not share your information with any affiliated third parties.
ACCURACY OF YOUR INFORMATION THAT WE POSSESS
We strive to maintain the accuracy of your information. In order to help us maintain accuracy, you have the right to reasonably access your information. If you believe any of your information in our possession is inaccurate you may request that we amend or delete the information that you believe to be erroneous. If we concur with your conclusion, we will amend or delete the information in question.
Toll Free: 877-346-1607
Fax: 888-272-9502
Email: administration@upstreamlife.us
QUESTIONS
If you have any questions about our privacy practices and policy, please contact us at administration@upstreamlife.us. All concerns will be handled discreetly and confidentially.